Why does my order say Pending Review? Best prices on Leather high top in Men's Shoes online.
This sizing chart can be used for European to U. Keep in mind that most retail shoes are medium width. If your shoes are too small or too big, we offer free exchanges. Please contact us at so we can assist you with your exchange. Please contact us at Please read our Total Delivery Time calculation page to help you estimate your package's time of arrival. Once your order is placed, you will be contacted as soon as possible if the order is not in stock. Once your order ships, you will be e-mailed the tracking number to track the package.
If you have any questions, you can always call us at to check availability. We offer express shipping which is available for most shoes and products. With express shipping, you will receive the shoes, products or slippers in two to three days plus processing time. Please read through our Return Information page. Please read through our Exchange Information page. No, we do not work with insurance companies or Medicare. The codes on some pages are provided as a guideline in selecting products that adhere to the strict guideline established by the U.
The Therapeutic Shoe Bill which pays for shoes for at risk Diabetics was designed to ensure that at-risk diabetics were actually fit by a skilled practitioner to check the fit of the shoe on the foot to decrease the odds of amputation.
Each shoe will specify under "Special Features" if it has removable insoles and added depth. It is suggested that you remove the existing inserts and unlace the shoe completely. Check the length of the new insert against the existing insert, and trim to fit if necessary. Insert the new insert making sure to butt the heel and roll the orthotic into the toe section.
Next put the shoes on and stand up, making sure the insert is lying flat. Next, lace the shoes to conform to the unique shape of your foot.
Each manufacturer gets to establish their own width standards. Some width sizes are in even numbers and some are in odd numbers. A 2E with one manufacturer might be the same as a 3E with another. A 2E and a 5E are the same width for slippers, but the upper is enhanced by " to allow for the increased width. If you have questions on a specific brand or style, feel free to call our customer service staff at In addition, most of our shoes have removable footbeds to accommodate your custom orthotics or over the counter arch support insoles.
You can put arch supports insoles into any shoe that has a removable footbed. Shoes with a removable insole or shoes that have extra depth make it easier to put an insole or arch support in them. A full length insole extends the entire length of the foot. The full length insole offers cushioning the entire length of the foot and is trimmable with ordinary household scissors.
Yes, you will need to pay return postage for returns. See our Return Information page. There are four main characteristics of a diabetic shoe: European sizes are based on a metric measurement. They are not normally available in widths. Please visit our sizing chart. When you place an order, you are making a commitment to purchase that item, and your payment will be processed at the time the order is placed.
Original shipping charges are not refundable. You will be responsible for the carrier's return shipping charges for refused items that are shipped back to us, our manufacturer, or our warehouse. When you are shopping online, you may cancel your order at anytime by just closing the browser window. In the event you have processed the order and find that you need to cancel it, change an item in the order, or change the shipping address, please call us at We will make every effort to accommodate a cancellation request as long as the order has not been shipped.
If your order has shipped, it cannot be canceled. If for any reason we are unable to make the change before the order is processed and shipped, you will need to return the item at your expense. It is the customer's responsibility for entering accurate shipping information when submitting an order through our online ordering system. Be sure to check your information before finalizing the purchase. If you discover that an error was made in your shipping address contact us immediately. We will do our best to correct the address if the order has not shipped.
If the order has been shipped and we are unable to make any modifications, it is the customer's responsibility to pay all shipping expenses associated with misdirected parcels. If a package is unclaimed and returned because of unsuccessful delivery attempts, the customer is responsible for paying any additional shipping charges.
We do not issue shipping refunds for the original shipment or the return shipment. If you are not pleased with our service or products for any reason, please contact us immediately. We are happy to work with you to achieve a satisfactory resolution. Just like a canceled check or a check with insufficient funds, this fee is paid by the customer as a bank processing fee and is non-refundable. If your shoes have shipped, you should have received an e-mail with the tracking number. If the tracking number says the package was delivered but you did not receive it, please check your front, side and back yards.
If you still do not find the package, call UPS with the tracking information and ask for assistance. Once you have attempted to find the package and it is still missing, call us and we will assist you. What you are seeing is an "authorization" for the charge, not the actual "charge.
The actual charge replaces the authorization when the order is processed. The actual charge may not exceed the authorization charge. You may return defective shoes within the return period. Please call us at about your defective shoes and we will set up a free return for you. Normal wear and tear of the shoes is not considered a defect.
When an order says it is "Pending Review", it usually indicates there is something in the billing or shipping information that does not match the credit card provided. Your Selection Clear All. New Arrivals all products Fit Wide Footwear 3 High Top 2. Technology Ultraknit 3 Memory Tech 5 Flexweave 1. Workout Plus Altered Men Classics. Classic Leather Altered Men Classics. Classic Leather Men Classics. Club C 85 Men Classics.
Classic Nylon Men Classics. Club C 85 Bronze 56K Classics. Workout Advance L Men Classics. DMX Run 10 Classics. Revenge Plus Gum Men Classics.
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